What We Do

The services we provide cover:

  • A comprehensive accounting service, including the preparation of periodic financial statements, annual budgets and annual financial statements.
  • Collection of levies including legal action, if necessary. This includes administration of banking, preparation of levy statements and follow-up.
  • Completion and submission of statutory returns.
  • Annual compilation of timeshare calendars for each resort.
  • Negotiation with insurance brokers to ensure that the best cover is obtained at the most competitive rates.
  • Management of a full payroll service for all resort staff.
  • Management of on-site operations, including front office administration.
  • Management of on-site staff including recruitment, training and human resources functions.
  • Operation of on-site food and beverage operations, including conferencing.
  • Monitoring of expenditure against budget and management of funds and services.
  • Regular inspections for quality control, maintenance of service standards and condition of physical buildings.
  • Special Projects Management such as refurbishment programmes.
  • Preparation of monthly management accounts and regular reporting to board members.
  • Convening and holding regular Resort Director/Trustee meetings as well as annual general meetings.
  • Record keeping such as taking of minutes, updating and safekeeping of minute books.
  • Updates of company information with CIPRO as required.
  • Advisory service with respect to the Sectional Titles Act, Shareblocks Control Act, and Timeshare Control Act.
  • Managing the transfer of ownership within resorts – including liaison with conveyancers, effecting share block transfers, updating of share registers and safekeeping of original share certificates.

We also offer:

  • Advisory service for new timeshare developments.
  • Project development and management for body corporates and share block companies.

Brand Personality

We pride ourselves in our culture of:
  • Efficiency
  • Confidence
  • Professionalism
  • Reliability
  • Warmth and Approachablility

"Superior in everything we do"

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Latest News
The Palace wins Best Refurbishment
July 2011
Situated in a prime location along Durban's beachfront, the resort is midway through its 5-year R20 million refurbishment programme.
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Chic new restaurant opens
July 2011
First Resorts hosted Durban's "Who's Who" at the launch of Pesto, its stylish new North Beach restaurant located in the recently renovated Palace Resort and Spa.
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South Coast Gem wins again
May 2011
La Côte d'Azur luxury Margate beach resort wins Top Self-catering Resort at the 2011 AA Travel Guides American Express Accommodation Awards at the annual Indaba in Durban.
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Chaka's Rock Chalets voted Top Destination
May 2011
The resort situated close to the bustling town of Ballito, was presented with the Service Excellence award in its category.
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KZN Tourism Ambassador programme
May 2011
First Resorts, one of the principal host establishments, with 21 learners located at 9 of their KZN resorts, are pleased to be associated with this initiative and support the National Department of Tourism.
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